BUSINESS HOURS SUPPORT INFORMATION
- If you need help Changing Your Populi Password OR have trouble accessing Populi. You can contact the Help Desk Monday – Friday from 9:00 am – 5:00 pm. The Help Desk can be reached by email at firstname.lastname@example.org by phone at 703-891-1787 Ext. 43.
- If you need after-hours assistance (i.e., evening, weekend, or holiday), we will respond within 24 hours from your request. To request after-hours assistance E-mail email@example.com
- Visit the Populi Student Information page in the Populi Knowledge Base
- E-mail: firstname.lastname@example.org
- Call Populi Support at (877) 4-POPULI
- Watch Populi Student Tutorial Videos
- Zoom Support has numerous helpful resources and videos. If you encounter any problems or need more information such as FAQs, troubleshooting, and configuring your audio & video. Please visit: https://support.zoom.us/hc/en-us
- You can submit a support Request at https://www.atitesting.com/contact
- Technical Support Hours: 7 a.m. – 7 p.m. (Central), Monday – Friday.
- Seasonal Hours: Saturday 8:00 a.m.-12:00 p.m. Central (August 14 – Sept 18)
- Online Support:
- Live Chat (On the Website click the red chat box on the right during office hours)
- Phone: (800) 667-7531
- Fax: (913) 661-6245
EVOLVE ELSEVEIR SUPPORT
- For Technical Support you may go to https://service.elsevier.com/app/overview/evolve. The Technical Support Center includes video tutorials, user guides, and an online chat feature. To speak to a live representative, you can call 1-800-222-9570.